Privacy Statement
This privacy statement covers the Web site www.upwebmaestro.com, and the standard practices of the company, The U.P. Web Maestro. If users have questions or concerns regarding this statement, they should first contact Nathan Lyle at (906)228-5884 or at www.upwebmaestro.com.
Information Collection
The U.P. Web Maestro is the sole owner of the information collected on the upwebmaestro.com Web site. We collect information from our users at several different points on our Web site.
Contact Form
We request information from the user on our contact form. A user must provide contact information (name and email address). It is optional for the user to provide additional information for example, about the nature of their business and their job title. This information helps us to deal with the enquiry appropriately.
Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. Cookies are not linked to any personally identifiable information on our site. We use session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. These can be removed by following Internet browser help file directions. Cookies may be used to personalize content for specific users. Persistent cookies enable us to track and target the interests of our users to enhance their experience on our site.
Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email.
Customer Service
We communicate with users on a regular basis to provide requested services and about issues relating to their account. We reply via email or phone.
Sharing
At times, client contact information may be shared with Company B Graphic Design (colocated in the same offices) in the interest of providing the client with more comprehensive services. Company B partners with the U.P. Web Maestro to provide graphic design, signage, and other related services. A client may at any time request to be removed from any contact list by contacting either The U.P. Web Maestro or Company B. The U.P. Web Maestro does not pass on or sell information about our customers to any outside business or organization except where we are legally obliged to do so to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Business Transitions
In the event the U.P. Web Maestro goes through a business transition users will be notified via a prominent notice on our Web site for thirty (30) days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used differently from that stated at the time of collection they will be given choice consistent with our notification of changes section.
Links
Our Web site contains links to other sites. We are not responsible for the privacy practices or content of such other sites. This privacy statement applies solely to information collected by this Web site.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and email address), and business information. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties.
Security
Our Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. All our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done by contacting us by phone, mail, or through our web site at www.upwebmaestro.com.
Notification of Changes
If we decide to change our privacy policy, we will update this statement so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
Phone: (906)228-5884
Online: www.upwebmaestro.com
Postal and Office Address: 712 Chippewa Square, Suite 201, Marquette, MI 49855
